Contact Us

Need help with your product purchase? Please email for assistance. Please note that support is limited to issues related to billing or downloading the files. We are unable to offer assistance with how to use the silhouettes in a particular program, troubleshooting printer issues, etc.

Include the following in your message:

  • The name and email address associated with your order.
  • A detailed description of your issue. Include information on what you are doing, what is happening, text of error messages, etc. We are unable to provide support without these details.